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Privacy Policy

A legal disclaimer

 

JMTHEARTIST is based in Norway and processes personal data in accordance with Norwegian data protection law and the General Data Protection Regulation (GDPR).

INFORMATION WE COLLECT
 

PRIVACY POLICY

 
Last updated: August 2026

 

JMTHEARTIST respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when visiting our website, contact us or purchase artwork or other products from us.

 

We may collect personal information that you provide us when you:

  • Place an order

  • Contact us through our website, email or social media

  • Request or purchase a communication artwork

  • Subscribe to marketing communications, where available

  • Create an account or use features available through our website

 

This information may include:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and transaction information

  • Communications between you and JMTHEARTIST

  • Information necessary to fulfil a commission or other customer request

 

Payment information is processed through our approved payment providers. JMTHEARTIST does not directly store complete payment-card details.

 

Our website may also automatically collect certain technical information such as IP addresses, browser or device information and information about how visitors interact with the website.

 

HOW WE USE YOUR INFORMATION

 

We may use your personal information to:

  • Process and fulfill orders

  • Arrange payment, shipping and delivery

  • Communicate with you regarding an order or enquiry

  • Manage commissioned artwork requests

  • Provide customer service

  • Handle returns, refund or complaints

  • Maintain records required for accounting, tax or other legal purposes

  • Maintain and improve the security and functionality of our website

  • Send marketing communications where you have provided consent or where otherwise permitted by law.

 

LEGAL BASIS FOR PROCESSING

 

Depending on the circumstances, we process personal information because:

  • It is necessary to fulfill a contract with you, such as processing and delivering an order.

  • It is necessary to comply with a legal obligation, including applicable accounting and tax requirements.

  • It is necessary for our legitimate interests, such as operating and securing our website and responding to certain enquiries, provided those interests do not override your rights.

  • You have given your consent, for e.g for certain markerting communications or optional cookies.

 

Where processing is based on consent, you may withdraw your consent any time.

 

SHARING YOUR INFORMATION

 

We do not sell your personal information. We may share your trusted service providers when necessary to operate our business and provide our services. These may include:

  • Website and e-commerce service providers, including WIX

  • Payment providers

  • Shipping and delivery companies

  • IT, hosting and security providers

  • Accounting or administrative service providers

  • Analytics, advertising, or marketing service providers where applicable and allowed.

These providers may only receive information necessary for the services they provide.

 

We may also disclose information where required by law or by a competent public authority.

 

INTERNATIONAL DATA TRANSFERS

 

Some service providers used by our website may process information outside Norway or the European Economic Area (EEA).

Where personal information is transferred outside the EEA, proper safeguards will be used where needed by applicable data protection law.

 

HOW LONG WE KEEP YOUR INFORMATION

 

We retain personal information only for as long as necessary for the purpose of which it was collected or where we are required to retain it by law.

Certain order, payment and transaction records may therefor be retained for longer periods where required for accounting, tax or other legal obligations.

Information collected on the basis of consent will be retained until the consent is withdrawn or the information is no longer needed for the relevant purpose, subject to applicable legal obligations.

 

YOUR RIGHTS

 

Under applicable data protection legislation, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to certain processing

  • Request transfer of your information where applicable

  • Withdraw consent at any time where processing is based on consent

You may also lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe your personal information has been processed unlawfully.

 

COOKIES

 

Our website may use cookies and similar technologies that are necessary for the website to function and, with your consent where required, for purposes such ad analytics and marketing.

 

More information about the cookies used on this website and how you can manage your preferences is available in our Cookie policy.

 

SECURITY

 

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

 

CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy when necessary to reflect changes to our website, services or legal obligations.

The latest version will always be available on this website, together with the date it was last updated.

 

CONTACT US

 

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

 

JMTHEARTIST

Email: post@jmtheartists.Com

Location: Norway

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